Privacy Policy

Protection of Client Information

We understand the importance of privacy to our clients. Our policy is to treat client information as confidential. This means we will not give or sell confidential or personal information about our clients to any third party not affiliated with their transaction, except as required by law or as necessary to provide Horseshoe Weddings and Events Ltd services to the client. What we learn about our clients we treat as confidential.

Treatment of Client Information

Client information is used so that we can efficiently provide the planning and delivery of our services demanded by our clients. We use information about our clients strictly to satisfy our legitimate business interests. This means to fulfil contractual requirements with our clients, to enhance our ability to communicate with our clients about the services we provide, to set prices, accomplish the billing function, and to comply with government regulations.

Horseshoe Weddings and Events Ltd may contract with vendors to assist in meeting client requirements. Client information to vendors is strictly limited to resolve a question or provide planning and delivery status information. For example, arrangements for venues, hotel accommodation, entertainment, flowers, photographer etc will require the processing of certain client information for booking requirements such as names etc. This may extend to personal requirements as requested by the client. These vendors are required to maintain the confidentiality of the information and are restricted from using the information for any purpose other than helping to provide Horseshoe Weddings and Events Ltd services to our clients.

Horseshoe Weddings and Events Ltd are not responsible for maintaining the confidentiality of information that is printed and placed in the public domain for example names displayed on guest lists, or what is common knowledge between guests or delegates etc.

Security of Information

We employ information security techniques to appropriately protect confidential information from unauthorised access by users inside and outside the company. Access to client information is limited to those who have a legitimate business need for that information.

The Horseshoe Weddings and Events Ltd Internet site employs generally accepted information security techniques such as firewalls, access control procedures to appropriately protect confidential information from unauthorised access.

Retention of Client Information

We retain information about clients as necessary for business purposes and as required by government regulation. For example, we retain information about services, including names and addresses, so that we can provide proof of business with the client including delivery information. We carefully dispose of records and delete information when retention periods expire.

Surveys

From time to time, we may include survey forms on our Web site or by post asking previous clients for contact and demographic information (such as postal code, age or size of company). We use the responses from the surveys strictly for Horseshoe Weddings and Events Ltd to better understand our client's needs and to services that respond to their interests. Clients may opt-out of participating in follow-up surveys.

Contacting Horseshoe Weddings and Events Ltd

We would be interested in any comments or questions you may have about this privacy policy or your experience on any of our services.

Any comments, suggestions or materials sent or transmitted to Horseshoe Weddings and Events Ltd shall be deemed to be non-confidential. Horseshoe Weddings and Events Ltd shall have no obligation of any kind with respect to such comments, suggestions or materials and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing services incorporating them.